I received a digital frame for my birthday in February. It no longer turns on. I replaced the power cord and it still will not turn on. Can I submit a warranty claim?
My frame is no longer connected to the internet even though it says the signal is strong. I have powered down both the frame and the WIFi, entered the code many times. And still it just says Connecting. It never connects. What should I do? I have only had this 6 months.
What is the purpose of the micro-USB port on the frame? Can you transfer photos through this port?
How do I change the email address for the frame owner? I set it up with mine to gift after loading photos and now want to change it to theirs. Please advise. I do have a couple other questions-is there a way to call or chat online with customer service? Thank You
I want to set up watching Prime Video on my Bigasuo projection. The remote pairing phase asks me which TV I am using. Is Bigasuo listed as a differnt company with Amazon Fire TV?
I’ve written before concerning a placement power cord for the digital photo frame Model: 102KZ. I am following up again. Please reply to my message. As you know without power it is no good. Thank you in advance. I purchased it last August 2023
Will not send verification email. Have tried multiple times.
我是拓比照明张生，在贵司网站上看到电子相册想了解一下。望回复。谢谢！