Hello,
I purchased this unit on Amazon and have a question.
https://www.amazon.com/dp/B0C4Q3BTL4
I set the photo display order to - "from oldest to newest", however it is sorting it by date received, not date taken.
How do I set the photo frame slideshow to sort by date taken and not date received?
2025/03/11
Kelley Kampe
I received a Bigasuo Model 102K Frameo as a gift in May 2024. It was purchased by Marissa Groom on Amazon. The screen went blank. I followed all the options to restart is and nothing worked. Is there a warranty? Can I get it replaced?
2025/03/11
Martha
I purchased a projector from Amazon with a warranty. They are saying since I purchased in November 2024, I need to c9ntact you to have it fixed or replaced. It will no longer display a clear image. It has vertical multicolored lines. I have tried to file a claim on your site, but your site does not display my model.
2025/03/10
Melissa
I purchased a set of frameo digital picture frames and one of the frames doesn’t work. I would like the frame to be replaced.
2025/03/09
Cathy
The batteries in our remote corroded and now it doesn't work. Can I buy another one and where if I can?
2025/03/09
Brad Lank
I have model B-141K frame that is randomly shutting off and coming back on. I want to know if I can export my files out of the internal drive onto a micro sd card before the frame dies. I do not see the option in the instruction manual.
2025/03/08
Cheryl
I purchased this 10" Digital Wifi Frameo as a Christmas gift. My daughter just went to set it up this week and the stand is missing. Please send a stand as soon as possible.
Thank you,
Cheryl Scolari
732-857-4779
Send to:
Rachelle Lafranchi
430 East 86th St
Apt 12C
New York, NY 10028
2025/03/05
Lori Pace
My daughter bought me this for Mother’s Day last year
But I was in the middle of moving and I literally just set it up a few weeks ago.
This morning I decided to move it . I pushed the off button and unplugged it.
Now I just get the message
“Don’t unplug while running “
I shut it off first so I don’t understand why it won’t work now, possibly I didn’t wait long enough after pushing the off button is all I can think of!
I tried to reboot and nothing
Any suggestions?
$50 is a lot to spend on something
Lori Pace