We love this Frameo picture frame we’ve bought one for all the grandparents on mine and my husband’s side. But unfortunately two of my family member’s frames have completely stopped working. It’s a huge disappointment as all the photos are on it and it is a great way to share memories not to mention the price we paid. I am looking for a replacement preferably or a refund. Thank you.
App does not work. Downloaded and when I put my email or phone number in no code is either emailed me or texted to me. Tried both numerous times.
I ordered a 10,1“ picture frame from you on Amazon as a present. The screen is broken, there‘s a line (visual artifact) across the entire screen. I would like a replacement.
I have already sent a message yesterday, thinking maybe I didn’t give enough information. I purchased this on 11/19/2024, this is the second one I purchased the first was on 11/22/2022 both from Amazon, the first one lasted approximately 1.5 years and just went out and would not come back on, the second one lasted approximately 4 months, it goes off after 3 days, reset then will last another 3 days, I would like this either replace or a full refund. Thank you, Robert Gilmore
Bought my Frameo approximately 4 month’s ago and randomly shuts off, I reboot and works for 3 days or so, same thing, I performed diagnostics and it needs to be replaced.
I purchased the Frameo 10.1 Inch WiFi Digital Picture Frame, 1280x800 HD IPS Touch Screen Photo Frame Electronic, 32GB Memory, from Amazon on Dec. 1, 2024. It was a Christmas gift, it stopped working after 4 months. It starts up (Frameo Logo), then begins loading Android. Then will reboot and repeat. I have folllowed all recommendations to fix it (including reset button and disconnecting power). I believe it needs to be replaced.
Purchased off Amazon. Maybe only had for a month. Now it turns off and the power will flicker on over and over until it turns off . I’ve reset it and it does the same on reset ..
I ordered 3 Frameo frames from Amazon from you it seems. 2 of them work just fine, but 1 can't turn on. I tried the troubleshooting steps recommended online but nothing works. Would like a frame sent to me as replacement