Can not get online. It says the frame is connected to WiFi but not able to add photos due to not being online it says. I’ve rebooted my system and tried all I know.
2024/01/04
Timothy Dunn
The screen is no longer able to detect touch.
2023/12/28
Mary
photos are not sending to the frame from email or the app on my phone. They are seen in messages but not transferring over the frame.
2023/12/28
Eileen
Need replacement kickstand. Frameo 10.1” .
2023/12/27
Joe R
I have purchased a new PRO302 for a Christmas gift. I have set it up and I can barely see the picture. I have tried adjusting the brightness and such but it does not help. I am not satisfied with the picture at all. Can you help?
2023/11/29
rozalynn Clyde-Hughes
Need manual for Model: B-102KT7A
2023/11/27
Jacob
Hello Bigasuo support team,
I bought a 102KZ digital picture frame as a gift in the US. At this point I didnt consider, that the gift will be in the in the EU. So my question, do you have power cables available, that are compatible with the european plugs?
Thank you very much in advance and I'm looking forward to hearing from you.
Best regards,
Jacob
2023/11/23
Hubbard Donald
I have a Model B-102K picture frame and on the first use the support bracket broke. I’m not happy about that! How do I get a replacement?