I've purchased a total of 9 picture frames models 102K.
My recent Order # 113-7435106-0389016 has 3 frames that were given as gifts, one of the frames has a damaged screen. it has markings inside the screen that cannot be removed by cleaning.
I cannot return the entire 3 frames, because they were already given as gifts. How do I go about getting a replacement for just the 1 frame?
2025/01/22
Lisa Cordes
I bought this laptop, BIGASUO 16" Laptop, 16GB DDR4 RAM 1TB SSD , Quad-Core N100 Processor Up to 3.4GHz, 1200P FHD IPS Display, Windows 11, USB 3.0, Type-C, Mini-HDMI, 2.4/5G WiFi, RJ45, Sliver, on September 19th 2024. I have had it for 4 months and the battery already needs replaced. This should not have been an issue this soon. How can I receive a new battery?
Thank You
2025/01/22
Shayna
I bought 3 of your frames in September 2024. One of them keeps showing a black screen and needs to be reset...could I get a replacement as this is only a few months old?
2025/01/20
Kelly Clark
I have bought four of these Frameo frames. Why do they play the same pictures over and over even though I have over 200 or more on my frame I’m very disappointed. I have so many pictures I’d like to see and the same ones keep playing I have rebooted.
2025/01/15
Dylan
My frame’s screen is just black even though I have pictures loaded to it. How do I fix this?
2025/01/15
Ashley
My frames screen is frozen black and won't show any of my pictures. The Amazon site says it has a 1 year replacement warranty
2025/01/14
Brooke Anne
The stand for my frame broke a month after I bought it. The plastic piece broke that goes inside the frame. How do I get a replacement piece?
2025/01/14
Michelle Medina
I purchased a photo frame for my mom recently. The photos display almost like normal, but there is a line that appears at the top and it has letters and numbers with a bright red section. This doesn't go away. I have tried everything. How can I get rid of the line?