Hi, My Frameo 10.1 is no longer able to connect to WIFI and therefore cannot receive any new photos. This was purchased in Dec. 2024 and is less than 7 months old. Is it possible to get a replacement given it has a faulty network chip?
2025/07/18
Franka Beermann
The foot for my frameo 10.1 is broken.
Can i get a spare part? Or where can i buy a new one?
Best regards
Franka Beermann
2025/07/18
Michelle Chiverton
10.1 digital frame from Amazon completely stopped working just after 7 weeks. I would like to return it to Amazon.
2025/07/17
Christian Seedarnee
I purchased a 2 pack of the digital picture frame, however one of the frames was delivered broken. Can a replacement be sent.
Order Placed: July 7, 2025
Amazon.com order number: 112-2887981-2100218
2025/07/17
Nick Bodell
10.1 digital frame from amazon stopped working just after the month return window.
2025/07/17
Tabetha
I purchased the 10.1 fameo frame through Amazon a few months ago and after being unplugged for about a month, the frame will not progress past the loading screen. I have attempted all recommended troubleshooting steps and even a reset but the reset screen doesn't allow me to cycle through options. I can only reboot the system (first option in list)
2025/07/16
Marc Turner
Hello. My 15.6" Bigasuo 1920x1080p 60Hz Portable IPS Monitor w/ Cover is no loner detecting video signal from multiple laptops. Could you send me a new usb c to usb c cable to try to fix?
Thanks,
Marc
2025/07/16
Mandi Hanson
purchased the 10.1” digital frame june 28, 2025 from Amazon and it has completely quit working. Screen is black and I have tried all the reset options given on the app. Please send me a new frame or refund unless you can tell me how to fix this one. Please help