Online Message

  • 2025/07/18 Jeff Baldetti

    Hi, My Frameo 10.1 is no longer able to connect to WIFI and therefore cannot receive any new photos. This was purchased in Dec. 2024 and is less than 7 months old. Is it possible to get a replacement given it has a faulty network chip?

  • 2025/07/18 Franka Beermann

    The foot for my frameo 10.1 is broken. Can i get a spare part? Or where can i buy a new one? Best regards Franka Beermann

  • 2025/07/18 Michelle Chiverton

    10.1 digital frame from Amazon completely stopped working just after 7 weeks. I would like to return it to Amazon.

  • 2025/07/17 Christian Seedarnee

    I purchased a 2 pack of the digital picture frame, however one of the frames was delivered broken. Can a replacement be sent. Order Placed: July 7, 2025 Amazon.com order number: 112-2887981-2100218

  • 2025/07/17 Nick Bodell

    10.1 digital frame from amazon stopped working just after the month return window.

  • 2025/07/17 Tabetha

    I purchased the 10.1 fameo frame through Amazon a few months ago and after being unplugged for about a month, the frame will not progress past the loading screen. I have attempted all recommended troubleshooting steps and even a reset but the reset screen doesn't allow me to cycle through options. I can only reboot the system (first option in list)

  • 2025/07/16 Marc Turner

    Hello. My 15.6" Bigasuo 1920x1080p 60Hz Portable IPS Monitor w/ Cover is no loner detecting video signal from multiple laptops. Could you send me a new usb c to usb c cable to try to fix? Thanks, Marc

  • 2025/07/16 Mandi Hanson

    purchased the 10.1” digital frame june 28, 2025 from Amazon and it has completely quit working. Screen is black and I have tried all the reset options given on the app. Please send me a new frame or refund unless you can tell me how to fix this one. Please help

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