I purchased a set of frameo digital picture frames and one of the frames doesn’t work. I would like the frame to be replaced.
2025/03/09
Cathy
The batteries in our remote corroded and now it doesn't work. Can I buy another one and where if I can?
2025/03/09
Brad Lank
I have model B-141K frame that is randomly shutting off and coming back on. I want to know if I can export my files out of the internal drive onto a micro sd card before the frame dies. I do not see the option in the instruction manual.
2025/03/08
Cheryl
I purchased this 10" Digital Wifi Frameo as a Christmas gift. My daughter just went to set it up this week and the stand is missing. Please send a stand as soon as possible.
Thank you,
Cheryl Scolari
732-857-4779
Send to:
Rachelle Lafranchi
430 East 86th St
Apt 12C
New York, NY 10028
2025/03/05
Lori Pace
My daughter bought me this for Mother’s Day last year
But I was in the middle of moving and I literally just set it up a few weeks ago.
This morning I decided to move it . I pushed the off button and unplugged it.
Now I just get the message
“Don’t unplug while running “
I shut it off first so I don’t understand why it won’t work now, possibly I didn’t wait long enough after pushing the off button is all I can think of!
I tried to reboot and nothing
Any suggestions?
$50 is a lot to spend on something
Lori Pace
2025/03/04
Cheryl Ann Bock
The unit will not connect to Wi-Fi and does not receive a signal unless it is touching the Wi-Fi output device.
A factory reset did not resolve the issue.
I require a replacement for this item.
The unit was purchased from Amazon.ca on January 26, 2025.
2025/03/04
Dianne
Just purchased the Frameo WiFi Digital Picture Frames 2 Pack from Amazon.ca. Unit 1 was set up with photos last week but stopped working today. The screen is black.
Unit 2 was set up two days ago and still working (so far).
I've tried switching out the power chords and unit 1 still does not work. It's not turning on period.. Just a black screen. Not sure how to return or how to fix or how to get a replacement for one of the two items.
2025/02/22
Ambar Rodriguez
Hello,
My friend purchased 2 sets of the Mini Karaoke Machine for kids with 2 wireless microphones. Both machines stopped working, I thought the battery had died but I plugged them in and the charging light is on but it doesn’t charge. I have tried different outlets of my house and they just wont charge.