Online Message

  • 2024/12/26 Linda Streltzoff

    I purchased the 102K digital picture frame for a gift for my mom, and when she opened it for Christmas today, there is no frame stand in the box. Can we get a stand sent to us?

  • 2024/12/26 DEEP

    Hi I bought the DIGITAL PICTURE FRAME model :102k from Amazon.ca The picture frame does not work anymore.. Can you send me a replacement? I thought I would contact you directly before I complain to Amazon and don't want to leave a bad review. Do you need my order number? thank you DEEP

  • 2024/12/26 Nicole Kuhn

    Hello, I bought the Frameo in May 2024, the screen went black and after resetting the screen looks like the programming is messed up, The screen flashes and is purple/red/blue. I am requesting a refund or replacement please. This is well within the one year warranty.

  • 2024/12/26 Chris

    I purchased the Frameo 10.1 WiFi frame off Amazon and it has stopped working. It will not turn on or work at all. I purchased it on May 21 2024 I would like to have it replaced or get a refund please

  • 2024/12/26 Padraic Gerety

    Hello, I bought a 3 pack of the 10.1 inch frames from Amazon. Two of the frames work fine but the third frame's touchscreen does not work properly, how can I get a replacement? Thank you.

  • 2024/12/25 Nelda Salazar

    Hi I bought the Bigasuo kids karaoke machine (orange with cat ears). I bought it for my niece and nephew for Christmas it works great but it only came with one microphone unfortunately. I would like to find the best way to replace missing microphone. Thank you

  • 2024/12/25 Barbeau Louis

    Hi, I bought the picture frame and I am not able to upload pictures from the micro USB port via a memory stick. Uploading via an SD card works well. The manual states that this is possible. What is the trick ? Also, are you planning to support a «shuffle » mode when viewing the pictures. Viewing by history is not great. Tks, Louis

  • 2024/12/24 Juanita

    I can't pair the microphones with the BigAsuo karaoke machine.