Frame worked fine until it went black and stopped yesterday. Unplugged for five minutes as suggested and replugged it and nothing still.
2025/03/17
Debra Warren
I bought a two pack of picture frames. One of the power adapters doesn’t work. We tested both frames and they work but one of the power adapters does not. I would like to get a replacement. Thanks.
2025/03/16
Lauren Lane
The frame I purchased off Amazon was in fine working order until today. The screen began flickering. It’s constant and the frame was not moved or dropped to create the problem. I turned it off and back on again with no improvement. Am I able to get a replacement as this was purchased rather recently?
2025/03/14
Sharon Wong-Unabia
I bought the BIGASUO Karaoke Machine for Kids, Mini Portable Bluetooth Speaker with 2 Wireless Microphones and LED Lights from Amazon. We’ve been using it and it works well. HOWEVER, when the battery ran out and we had to charge it, the microphones charged well but THE MAIN MACHINE DOES NOT CHARGE AT ALL. Now we can no longer use it. I want a refund or replacement for this defective item.
2025/03/12
Eliyohu Vider
Hello,
I purchased this unit on Amazon and have a question.
https://www.amazon.com/dp/B0C4Q3BTL4
I set the photo display order to - "from oldest to newest", however it is sorting it by date received, not date taken.
How do I set the photo frame slideshow to sort by date taken and not date received?
2025/03/11
Kelley Kampe
I received a Bigasuo Model 102K Frameo as a gift in May 2024. It was purchased by Marissa Groom on Amazon. The screen went blank. I followed all the options to restart is and nothing worked. Is there a warranty? Can I get it replaced?
2025/03/11
Martha
I purchased a projector from Amazon with a warranty. They are saying since I purchased in November 2024, I need to c9ntact you to have it fixed or replaced. It will no longer display a clear image. It has vertical multicolored lines. I have tried to file a claim on your site, but your site does not display my model.