Hello, after a month of using the photo frame, it stopped working. It freezes or shuts off. Would like a refund, please.
2025/06/26
Vickey
Hello, I would like to receive a replacement HDMI/USBC cord for my BIGASUO Portable Monitor, 15.6".
Monitor receives power, but won't extend desktop. it also states that it is getting no signal, even though my Macbook recognizes it.
thanks!
2025/06/25
Shoshana Fein
We bought the frame from Amazon less than a month ago. It was working great and out of nowhere stopped working and won't turn back on - tried multiple times to restart it. It is very upsetting and we would like a replacement mailed as soon as possible, and a refund if not. Thank you.
2025/06/25
Kalan
We bought the frame in May and it has already stopped working. We would like a refund for our money please. Thank you.
2025/06/24
Nancy
I have the 10 inch digital frame but no stand. How can I receive one . This was a Mother’s Day gift9
2025/06/24
Taylor
I have bought 6 different frames for myself and family members and 3/6 are not working. 2 of them keep turning off and 1 wont connect to wifi. I would like a replacement for the broken ones please.
2025/06/24
Jason Spires
We purchased the digital frame in February of this year and by the end of April it was not turning on. I would like to have this replaced. Please let me know next steps.
2025/06/23
Rhonda
I purchased this Frameo for my parents anniversary. They LOVE it! It has suddenly became frozen and won’t do anything. I have tried unplugging and resetting it. Nothing unfreezes it. Please help!