My frame no longer connects to Wi-Fi. It says it’s connected but the little.Cloud for connection Status says no internet.
2025/06/17
karen jacob
My frameo quit working after 4 weeks. It has no power at all. I’ve tried all the trouble shooting and nothing changed. It was purchased through amazon and the return window is closed.
2025/06/16
Alex
I bought 2 pack of frames from Amazon but I am missing the power cable and stand that comes in the white box for the second frame. Could you please send these missing parts?
2025/06/16
Jackie Kiely
I bought the 2 pack of frames from Damon and one won’t work at all won’t turn on or anything.
2025/06/15
Paige Mattics
I received the item 4 weeks ago, and now it has stopped working. The screen won’t turn on even after I unplug and reset it. Amazon cannot return or refund me since it is a week past the return date. Please help!
2025/06/15
Michelle Leal
Frame will not turn on. I bought in April and it just stopped working. I tried the troubleshooting steps, but it will not turn on.
2025/06/15
Kathleen Berg
My frameo quit working after 4 weeks. It has no power at all. I’ve tried all the trouble shooting and nothing changed. It was purchased through amazon and the return window is closed. What are my options ?
2025/06/15
Sara
Hello,
I bought a frame on Amazon. The plastic stand has broken. Can I get a new one?
Thank you!
Sara