I purchased the digital frame for my mom as a gift. It has stopped working and does not come back on after troubleshooting and even with the reset button. Anyway to get a replacement??
2025/03/31
Annette Strite
I purchased the 10.1 inch frame as a gift for my in laws It stopped working after 3 days! What recourse do we have?
2025/03/31
Carlos moreno
I just bought a protector from you, the model B-110 And unfortunately either he passes from the main screen and gets stuck on the screen with his name (BIGASUO). I'm located in the United States. I don't know where I can take it or to repair or to get an exchange for a new one. The purchase date was yesterday 4/30/2025
I appreciate your prompt response. Thank you
2025/03/31
Jonah Schwartzenberger
I purchased this frame less than a year ago and today it started displaying pictures but then it acts like the touch screen is being touched constantly. This only started happening today. I’ve restarted it, unplugged it, rotated it and even reset it and it does the same thing. Any other suggestions? If not how do I go about getting a replacement.
2025/03/30
Selina
The charger won’t work can I get a replacement charger?
2025/03/30
Jessica Vessey
The stand broke while putting together. Can we get a new one?
2025/03/28
helen
screen is cracked so touch screen doesnt work. Won't connect to wifi
2025/03/27
Ann S
After less than a week of having our Frameo and though the screen is on, no pictures are displaying. Not sure what to do.