Online Message

  • 2024/06/23 John McCool

    What is the purpose of the micro-USB port on the frame? Can you transfer photos through this port?

  • 2024/06/15 Patti

    How do I change the email address for the frame owner? I set it up with mine to gift after loading photos and now want to change it to theirs. Please advise. I do have a couple other questions-is there a way to call or chat online with customer service? Thank You

  • 2024/05/30 Brian

    I want to set up watching Prime Video on my Bigasuo projection. The remote pairing phase asks me which TV I am using. Is Bigasuo listed as a differnt company with Amazon Fire TV?

  • 2024/05/16 Deborah S

    I’ve written before concerning a placement power cord for the digital photo frame Model: 102KZ. I am following up again. Please reply to my message. As you know without power it is no good. Thank you in advance. I purchased it last August 2023

  • 2024/05/06 craig

    Will not send verification email. Have tried multiple times.

  • 2024/04/15 张生

    我是拓比照明张生,在贵司网站上看到电子相册想了解一下。望回复。谢谢!

  • 2024/04/13 Annette Arredondo

    I bought the 14.1 inch WiFi digital picture frame in 2022 and the bracket to stand the frame up broke. How do I go about having it replaced and/or ordering another one?

  • 2024/04/11 Deborah

    I need a power cord replacement for model:102KZ. Can you please guide me in how to purchase one? Thank you in advance.