The item no longer works, and we can’t get it to reset. We can’t get it to factory reset and we can’t fix it. We would like a full refund.
2025/04/18
Anna Vincent
I purchased this in November 1923. I’ve actually purchased three of them. This one. The Wi-Fi will not stay connected. I’ve contacted Uhale and they have not been able to help me. I would like a replacement. I understand this is outside of #Warranty, but it’s barely over a year old
2025/04/16
navroop
BIGASUO 21.5" Large WiFi Digital order was placed but didnt receive till now and tracing shoes its lost
2025/04/14
Marc Aubert
Bought this product in November 2024 and it does not work anymore. I tried all reset options but nothing works. Screen remains black. I would like a full refund of my purchase.
2025/04/14
Peggy Lape
I would like to purchase a replacement remote. Can you please let me know how to purchase?
2025/04/13
Sandeep Haridas
The unit doesn’t power on anymore. I’d like a full refund please
2025/04/13
Caitlin
My frame won't turn on any more. It worked for one day. I would like a refund or replacement please. I tried all the troubleshooting optionz.
2025/04/12
Kjirsti Allan
Frame not working, would like a full refund before I contact Amazon to express my displeasure with your company.