I ordered the 14inch digital frame. It will not bind to my phone. I have tried numerous times. I am sending it back.
2021/12/14
James R Myrick
I have a model W-KG202 projector and I can't get it to display content from a USB input. Trying to project photos from my Apple products. Manual is not helpful. Is this a discontinued product? Is it defective?
2021/12/13
Olivia McCauley
I am trying to bind my photo frame to the app and it won’t allow me to bind it? It says devices bound and then when I enter it the ID # in the devices bound section it says “exceeds number limit” but I haven’t even gotten it work! I’m trying to set this up for a Christmas present so assistance would be appreciated
2021/12/10
Nancy
Our phones will not bind to the frame. We get an error message that 101, unable to find device. However the phones say we are binder to the frame but when you go to settings, user management there are no users and no pending user requests. When I hit the refresh button I get the error message 101 unable to find device. I have rebooted the frame 3 times
2021/12/08
Patti Jacobs
Is it possible to add photo info after the photo has been added to the frame, I would like to add dates and captions but cannot see where to do that once the photo has been loaded
2021/11/09
Dennis Packard
How do you start a slideshow? There is nothing other than a setup. I have not bound the device yet.
2021/10/28
Robson
Hello,
I hope this message finds you well!
I’ve just received the projector today, however it doesn’t look to be a new item, it has scratches and the box wasn’t sealed. Can you send a replacement?
Thanks!
2021/10/06
Lorraine Savage
Hi I have the projector b509 when connecting dvd player by hdmi its not picking a signal up can you help please also when connecting sky TV through hdmi there is no sound can you help