Hi there, I bought the digital picture frame and we just opened it and it won’t connect to wifi. I did a factory reset and unplugged and replugged in the wifi and it still won’t connect. It just says scanning. Also reset it a few times.
2025/01/27
Jane Yahna
The frame will only show one picture. It doesn’t rotate between the pictures that are on the frame. Does this need to be returned? This is my second request for help.
2025/01/26
Brian Mastin
Frame just went black. Have tried all the troubleshooting suggestions
2025/01/26
Sherry
I purchased frame as Christmas gift for sister. The frame worked great at first, now it has a black screen with lines thru it. Tried the problem solving list, didn't fix it. The box has been dicarded. Can this item still be replaced? Amazon says returns can be made until Jan 31, 2025. Thanks for your help!
2025/01/25
Christina
I’ve tried using the trouble shooting guidelines and emailed Frameo. I’ve only had this since last November and whenever I try to connect to the WiFi it shuts off. Can I have A replacement please?
2025/01/25
Theresa
I purchased the Frameo 10.1 Inch WiFi Digital Picture Frame, 1280x800 HD IPS Touch Screen Photo Frame Electronic, 32GB Memory last year as a gift for my mother. Her wifi was upgraded to 5ghz and now I can not upload photos to the frame. How do I fix this problem? Thank you.
2025/01/24
Desa Majchrzak
I purchased Uhale 15.6" Digital Picture Frame 64GB Storage 1920x1080 IPS FHD WiFi Electronic Photo Frame with Remote Control Wall-Mounted Support SD Card/USB Drive Share Photos/Videos Anywhere (No Touchscreen) the remote is not working. I’ve replaced the batteries already and it is still not working. How do I go about getting a replacement?
2025/01/22
Heather Walden
I've purchased a total of 9 picture frames models 102K.
My recent Order # 113-7435106-0389016 has 3 frames that were given as gifts, one of the frames has a damaged screen. it has markings inside the screen that cannot be removed by cleaning.
I cannot return the entire 3 frames, because they were already given as gifts. How do I go about getting a replacement for just the 1 frame?