I’ve been using my frame for about 7 months and the picture froze, I tried pressing the home button and it still frozen. I unplugged the unit and plugged it back in, now it will not turn on at all. I would like a refund or a replacement
2024/11/09
Janice Dages
Why did my Frameo come in a ziplock bag and not the original box and instructions
2024/11/08
Robert Dittmann
My frame turned off and won't turn back on.
2024/11/07
Ken Chang
We're an established online retailer (NASDAQ: HOUR) with a strong presence across leading marketplaces including Amazon. We currently collaborate with over 700 vendors and are keen to explore the potential of working with your brand. We’d like to purchase products wholesale and resell them on our Amazon store, handling all costs associated with selling on Amazon.
2024/11/06
Allison Wasko
This is my 3rd attempt trying to reach BIGAUSO. And yet no reply. Please respond to my request. I ordered a digital picture less than 3 months ago. Model No 102KZ HVIN 102KX MAC:006F:3A:2B;A9:2B It is already not working. Wondering if its the power cord. Can you please send me a new power cord that is compatible with this model Current cord listed as TEKA AC Adapter (US)tb050200us ASAP
2024/11/04
Melissa
My frame is no longer working, it flickers and I can send a video, but I don’t know who will see it. I would either like a refund or a replacement. Can someone please help me? Thank you!
2024/11/04
Dovi dembinsky
Hi,
I’m Dovi from Lumenil, a business specializing in unique, personalized gifts. We believe your digital photo frames would be an ideal addition to our lineup, especially as we plan to offer them with engraved personalization. We'd love to explore a potential partnership to bring this idea to life.
Thank you for considering, and I look forward to connecting!
Best,
Dovi
Brand Manager, Lumenil
2024/11/03
Allison Wasko
I order a digital picture less than 3 months ago. Model No 102KZ HVIN 102KX MAC:006F:3A:2B;A9:2B It is already not working. Wondering if its the power cord. Can you please send me a new power cord that is comptable with this model Current cord listed as TEKA AC Adapter (US)tb050200us ASAP