After just a month My frame has stopped working. I have gone thought all off the trouble shooting steps and it Will not turn on. Can it be replaced? Was a gift.
2025/06/07
Hannah
My frame was purchased in February of this year, I have done all of the troubleshooting but my frame is still working incorrectly, I would like to replace the defective one
2025/06/06
Mohammad Mustafa Sultani
I bought my frameo on March 30. The screen got black in just two months. I did all troubleshoot but the screen is still black.
2025/06/05
Rhonda
My frame went black and will not power on. I have tried all of the trouble shooting recommendations.
2025/06/05
Wanda
I purchased a digital frame from Amazon. I was able to export to a micro SD card, but I can't get the card back out of the slot. How do I get the card to eject?
2025/06/05
Jason
My Frameo is not turning on after plugging it in to working power outlets, soft reset, and hard reset.
2025/06/04
Jaclyn Mann
Hi there, I purchased a Frameo off Amazon for my uncle and it's defective. We have spent hours trying to figure it out. I would like to get this returned asap. Please contact me.
2025/06/03
Roger Chan
I bought a digital frame from you on Amazon in April and one of the frames just keeps on flashing on and off. Even after a power cycle, the frame will work normally for the first 5-10m then will continue to flash like before. I just want to exchange the defective one