I purchased frame as Christmas gift for sister. The frame worked great at first, now it has a black screen with lines thru it. Tried the problem solving list, didn't fix it. The box has been dicarded. Can this item still be replaced? Amazon says returns can be made until Jan 31, 2025. Thanks for your help!
2025/01/25
Christina
I’ve tried using the trouble shooting guidelines and emailed Frameo. I’ve only had this since last November and whenever I try to connect to the WiFi it shuts off. Can I have A replacement please?
2025/01/25
Theresa
I purchased the Frameo 10.1 Inch WiFi Digital Picture Frame, 1280x800 HD IPS Touch Screen Photo Frame Electronic, 32GB Memory last year as a gift for my mother. Her wifi was upgraded to 5ghz and now I can not upload photos to the frame. How do I fix this problem? Thank you.
2025/01/24
Desa Majchrzak
I purchased Uhale 15.6" Digital Picture Frame 64GB Storage 1920x1080 IPS FHD WiFi Electronic Photo Frame with Remote Control Wall-Mounted Support SD Card/USB Drive Share Photos/Videos Anywhere (No Touchscreen) the remote is not working. I’ve replaced the batteries already and it is still not working. How do I go about getting a replacement?
2025/01/22
Heather Walden
I've purchased a total of 9 picture frames models 102K.
My recent Order # 113-7435106-0389016 has 3 frames that were given as gifts, one of the frames has a damaged screen. it has markings inside the screen that cannot be removed by cleaning.
I cannot return the entire 3 frames, because they were already given as gifts. How do I go about getting a replacement for just the 1 frame?
2025/01/22
Lisa Cordes
I bought this laptop, BIGASUO 16" Laptop, 16GB DDR4 RAM 1TB SSD , Quad-Core N100 Processor Up to 3.4GHz, 1200P FHD IPS Display, Windows 11, USB 3.0, Type-C, Mini-HDMI, 2.4/5G WiFi, RJ45, Sliver, on September 19th 2024. I have had it for 4 months and the battery already needs replaced. This should not have been an issue this soon. How can I receive a new battery?
Thank You
2025/01/22
Shayna
I bought 3 of your frames in September 2024. One of them keeps showing a black screen and needs to be reset...could I get a replacement as this is only a few months old?
2025/01/20
Kelly Clark
I have bought four of these Frameo frames. Why do they play the same pictures over and over even though I have over 200 or more on my frame I’m very disappointed. I have so many pictures I’d like to see and the same ones keep playing I have rebooted.