Online Message

  • 2025/06/15 Paige Mattics

    I received the item 4 weeks ago, and now it has stopped working. The screen won’t turn on even after I unplug and reset it. Amazon cannot return or refund me since it is a week past the return date. Please help!

  • 2025/06/15 Michelle Leal

    Frame will not turn on. I bought in April and it just stopped working. I tried the troubleshooting steps, but it will not turn on.

  • 2025/06/15 Kathleen Berg

    My frameo quit working after 4 weeks. It has no power at all. I’ve tried all the trouble shooting and nothing changed. It was purchased through amazon and the return window is closed. What are my options ?

  • 2025/06/15 Sara

    Hello, I bought a frame on Amazon. The plastic stand has broken. Can I get a new one? Thank you! Sara

  • 2025/06/15 Deidra-Jean Dupuis

    I bought a two package of the Frameo digital frame on Amazon. One of the two frames is flickering when on and we have tried to factory reset the frame with no changes. Can you please advise what to do next. Thank-you.

  • 2025/06/15 Tasha

    I just purchased this yesterday and it came used??? It was supposed to be new as I bought it to give as a gift.

  • 2025/06/15 Nilu Fernando

    The frame will not turn on. Please advise on how to fix or send new frame.

  • 2025/06/14 Gemma york

    Order from AmazonOrder # ‫206-6531273-6679512  Purchased on 4th April 2025 Frame keeps flashing with power off/ reset message every few seconds. Impossible to use.  Please advise.