Online Message

  • 2024/11/16 Danielle Smith

    I ordered a frameo digital frame on amazon and the frame does not work. It will not allow me to add any photos from an external source. I would like a refund on this item. Thank you

  • 2024/11/16 Emily Jane Bickel

    Hi - I ordered the frameo digital frame on amazon, order #114-8218637-7712251, and the one frame screen is scratched and the box is damaged. The form inside the box said to contact you for a replacement. thank you

  • 2024/11/15 Susan

    I have a 10.1 B106K frames and I have lost the remote. How can I get another remote so I can use this Frame properly.

  • 2024/11/15 Fernando Solano

    Hi. I purchased the Frameo 10.1 inch WiFi digital picture frame thru Amazon (2 pack). One of the frames has malfunctioned. The screen goes black between every 2 or 3 photos and can last between a few seconds and a few minutes. I’ve powered it down, reinstalled the card reader, reset the settings and still no fix. Any advice on a solution would be greatly appreciated.

  • 2024/11/14 Tom Araujo

    Dear Bigasuo team, I hope this email finds you well. My name is Tom, and I am the Vendor Outreach Specialist at Blanc Traders, a wholesale distribution company headquartered in Miami, Florida. Over the past two years, Blanc Traders has been steadfastly committed to sourcing and distributing top- quality products both domestically in the USA and internationally. While we have a strong presence in international markets, particularly focusing on the Caribbean and South America, we also cater to the local market within the United States. Our established relationships in regions like Jamaica and Brazil attest to our dedication to meeting the demand for quality merchandise wherever it may be. We are currently expanding our product offerings and are very interested in including your products in our catalog. We believe that a partnership with your company would be mutually beneficial and are keen to explore the possibility of opening a wholesale account with you. I am confident that our collaboration would be fruitful and look forward to the opportunity of working together. Thank you for considering this proposal. I look forward to your response.

  • 2024/11/12 Lila

    The bluetooth is not showing on devices or connect. Both issues.

  • 2024/11/12 Dean Marc Purugganan

    Hi my is Dean. How you guys doing? I ordered 3 total of the digital picture frame. I’ve been noticing it has some defects. It has a hard time connecting or it doesn’t connect, it’s for all 3 frames. Please let me know what you think thank you so much have a great day!

  • 2024/11/11 Stephane Cajuste Sears

    Frameo WiFi Digital Picture Frames 2 Pack I ordered 6 of these, one of them, the power supply plug does not work,, I juste need a new plug please