The LED outer frame light is not working. Power cord is plugged in but won’t turn on.
2025/05/10
John Adamo
Hello, my Frameo 10.1 has shut off and I cannot get it to turn back on.
I went through all the troubleshooting to no avail.
I bought this in August of 2024 and feel like it should not be having these issues.
Any help is much appreciated.
2025/05/10
Yasir
We want to sell your product Digital photo frame and we are looking for a b2b partner for the digital frame
2025/05/07
Debbie Clarke
Hello
I received a digital picture frame (model 105) for Christmas in Dec 2024. It first started acting up in April and I contacted Frameo and thinking it might be the software they tried to help to no avail. The frame is continuously rebooting and freezing up.
Can you help me with this? Or can you replace the frame?
Thanks for your time and assistance. I also sent an email.
Sincerely,
Debbie Clarke
2025/05/05
Jorie
We love this Frameo picture frame we’ve bought one for all the grandparents on mine and my husband’s side. But unfortunately two of my family member’s frames have completely stopped working. It’s a huge disappointment as all the photos are on it and it is a great way to share memories not to mention the price we paid. I am looking for a replacement preferably or a refund. Thank you.
2025/05/04
Colleen
App does not work. Downloaded and when I put my email or phone number in no code is either emailed me or texted to me. Tried both numerous times.
2025/05/03
Marc Deibert
I ordered a 10,1“ picture frame from you on Amazon as a present. The screen is broken, there‘s a line (visual artifact) across the entire screen. I would like a replacement.
2025/05/02
Robert Gilmore
I have already sent a message yesterday, thinking maybe I didn’t give enough information. I purchased this on 11/19/2024, this is the second one I purchased the first was on 11/22/2022 both from Amazon, the first one lasted approximately 1.5 years and just went out and would not come back on, the second one lasted approximately 4 months, it goes off after 3 days, reset then will last another 3 days, I would like this either replace or a full refund. Thank you, Robert Gilmore